Privacy Policy

 

This privacy policy sets out how Radiator Buy uses and protects any information that you give Radiator King when you use this website.

Radiator Buy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Radiator Buy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Introduction

We are committed to preserving the privacy of all visitors to www.radiatorbuy.com (“Website”). This Privacy Policy outlines how we collect, use and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018. By using our Website or placing an order, you agree to this policy.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: name, title  
• Contact Data: billing address, delivery address, email address, telephone number  
• Account Data: username and password  
• Transaction Data: purchase history, order details, payment information (not stored directly by us)  
• Technical Data: IP address, browser type, time zone, device type, operating system  
• Usage Data: information about how you use our Website  
• Marketing Data: your preferences for receiving marketing and communications

3. How We Use Your Personal Data

We use your personal data to:

• Process and fulfil your orders  
• Provide customer service and support  
• Manage your account  
• Improve our Website and services  
• Personalise your shopping experience  
• Comply with legal obligations  
• Send marketing messages if you have opted in

4. Marketing Communications

We will only send you marketing communications (emails, SMS, etc.) if you have given your explicit consent. You may opt out at any time by clicking the unsubscribe link in our emails or by contacting hello@radiatorbuy.com.

5. Sharing Your Data

We may share your personal data with trusted third parties for purposes such as:

• Payment providers (e.g., PayPal, Stripe)  
• Delivery partners and couriers  
• IT service providers (e.g., hosting, analytics)  
• Legal and regulatory authorities where required

We do not sell or rent your personal data to third parties.

6. Your Rights

You have the following rights under data protection law:

• Right to access your personal data  
• Right to correct inaccurate or incomplete data  
• Right to request deletion of your data  
• Right to restrict or object to processing  
• Right to data portability  
• Right to withdraw consent (where applicable)  
• Right to object to direct marketing

To exercise your rights, email hello@radiatorbuy.com.

7. Security of Your Data

We use appropriate technical and organisational measures to protect your personal data, including SSL encryption, secure servers, and access control. We do not store your payment details.

8. Cookies

We use cookies to enhance your experience on our Website, including remembering preferences and analysing traffic. You may adjust your browser settings to refuse cookies. For more details, please refer to our Cookies Policy.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

11. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

12. Changes to This Policy

We keep our Privacy Policy under regular review and may update it from time to time. The latest version will always be available on our Website.